Add an Individual Contact

In addition to the contacts that are automatically added to your Subscriber List from your PodOps Podcast Website Subscribe Form, you can individually add contacts. It’s important to ensure you have explicit consent from contacts before you send them email and/or SMS messages. You will be asked at the time of submitting if you have consent from your contacts. If you do not have consent for a contact, do not add them to your account.

In the PodOps Connect area of your account, click Subscribers in the left menu:

Here, you will see your Subscribers segmented into two distinct groups:

• Connect Subscribers: Contacts imported directly into your account
• Podcast Subscribers: Contacts that have subscribed through your PodOps podcast website

Click the ‘Import’ button in the upper right corner to open the import pop-up.

Click the ‘Add a New Recipient’ button in the upper right corner to open the Add Contact pop-up.

1. Recipient’s Name: Enter the first or first and last name of your contact
2. Recipient’s Email: Enter the email of your contact
3. Recipient’s Phone Number: Enter the phone of your contact (Only required for SMS) – must include country code
4. Tag: Set one or more tags. Tags are how you segment your contacts into multiple lists that will be used at the time of sending email and SMS messages
5. Consent: Check the option to confirm you have consent to send email and/or SMS messages to this contact
6. Add: Click add to add them to your Connect Subscriber list

After successfully adding a contact, they will be visible on the screen, along with the imported information.

Email and SMS Opt In status is visible on the screen and can be edited under Action. This is helpful if someone directly asks you to opt them out of communications.

Happy Connecting!